Lawn Chair

Recover hidden revenue
from your long tail.

Our AI agent identifies at-risk renewals and expansion signals so you can grow without lifting a finger.

Accounts Automated
0
+12% month over month
Team Hours Saved
2,140
Per month, per CSM
Retention Rate
94%
Up from 87%

What CS1 Does

Automate your long-tail accounts — end to end.

Your AI agent takes care of the customers your team never gets around to — handling renewals, engagement, and insights so nothing slips through the cracks.

Triage & Routing

Automatically detects new needs or issues from your uploaded data, drafts responses, and routes complex ones to a human CSM.

Risk Detection & Alerts

Spots accounts showing signs of churn — missed logins, overdue renewals, or stalled usage — and flags them before it's too late.

Expansion & Cross-Sell Opportunities

Finds upgrade signals like feature adoption or seat limits and drafts personalized outreach to capture expansion revenue.

Automated Check-Ins & Value Summaries

Sends friendly, data-driven updates highlighting product value, new features, and engagement milestones — automatically.

Renewal Management

Tracks renewal dates, reminds customers proactively, and alerts your team when high-value accounts need a personal touch.

Portfolio Insights

Delivers weekly summaries of your long-tail health — engagement trends, churn risk, and expansion potential — so you can see the impact instantly.

How It Works

Get started in minutes — no integrations required.

All you need is a simple CSV. The agent does the rest.

1

Upload your customer list

Import a spreadsheet with basic details — account name, ARR, renewal date, last login, or usage stats.

2

The AI agent analyzes each account

It segments customers by risk, renewal window, and engagement level, generating personalized actions and communications.

3

Automated actions kick in

The agent sends or drafts messages, escalates complex cases to humans, and updates your dashboard with live results.

Scale your CS team without hiring.

Let AI handle hundreds of long-tail accounts. Your team focuses on high-touch relationships and strategic growth.

Start Your Free Trial

14-day free trial • All features included • Cancel anytime.